This Privacy Policy explains how Store10x (“we”, “us”, “our”) collects, uses, and protects information when you visit store10x.com or contact us about our Shopify development, ads, and SEO services.
1. Information we collect
We collect only what we need to respond to you and deliver our services:
- Contact details you share with us, such as your name, phone number, email address, and business or store name.
- Messages you send through WhatsApp, email, phone, or our contact form, including details about your project.
- Project information you provide during an engagement, such as store access, product data, and brand assets.
- Basic usage data collected automatically, such as pages visited, device, browser, and approximate location.
2. How we use your information
- To reply to your enquiries and share quotes or proposals.
- To plan, build, and support your Shopify store or marketing campaigns.
- To send project updates and important service messages.
- To understand how the website is used and improve it.
- To measure and improve the performance of our own advertising.
3. Cookies and analytics
Our website uses cookies and similar technologies. We use Meta Pixel to measure our advertising and Microsoft Clarity to understand how visitors use the site, for example through anonymised session recordings and heatmaps. These tools may collect data such as your IP address, device information, and pages viewed.
You can control or delete cookies from your browser settings, and you can opt out of personalised ads through your Meta and Google ad settings.
4. Sharing your information
We do not sell your personal information. We share it only with service providers that help us run the website and our business (such as hosting, analytics, and communication tools), when required by law, or with your permission.
5. Access to your store and accounts
If you give us access to your Shopify store, domain, ad accounts, or other tools, we use that access only for the agreed work. We recommend sharing access through staff or collaborator accounts instead of your main login, and you can remove our access at any time.
6. Data retention and security
We keep information for as long as needed to provide our services and meet legal or accounting requirements. We take reasonable steps to protect it, but no method of transmission or storage is completely secure.
7. Your choices
You can ask us to access, correct, or delete the personal information we hold about you by writing to info@store10x.com. You can also ask us to stop contacting you at any time.
8. Third-party links
Our website may link to third-party sites such as WhatsApp, Instagram, and Facebook. We are not responsible for their privacy practices, so please review their policies.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its updated date.
10. Contact us
For any privacy question, email info@store10x.com or call +91 9694213422.